AI transformation for digital product and design teams

The Elements of UX in the Age of AI

Join Jesse for an hour of insights and observations on the past, present, and future of UX design as digital product development becomes AI-enabled.

You’ve got a team. You’ve got a product. You’ve got a process. You’re getting things done.

But now you’ve got all the executives breathing down your neck, asking for your “AI strategy.” There are a million tools, even more voices telling you what to do, and a fair amount of it smells like empty hype.

To make it through to the other side of the noise and confusion, you’re going to need help.

My AI transformation strategy offerings are designed to guide a small team of leaders and key contributors through the uncertainty of the strategy process and leave you with clear priorities and direction for bringing AI tools into your digital product development workflows.

I’ve spent decades helping digital product teams and leaders rapidly adapt to changes in technology and methodology. From Adaptive Path to Ajax, I’ve been at the forefront of the intersection of human-centered thinking and emerging technology for more than 25 years.

Unsure where to even begin? My free one-hour consultation is a great place to start.

Seeking a personal resource to help you navigate this as a leader? My AI leadership strategy package provides direct support to individual leaders. And if you’re ready to go deeper, check out my design leadership coaching offerings.

Looking for a quick way to get your team aligned on AI and its potential for your work? I offer 1-hour internal talks and 2-hour team strategy sessions designed to spark curiosity and drive strategic conversations.

Need to demonstrate tangible progress towards an AI strategy by the end of the quarter? I can guide your team through a 2-week to 4-week strategy definition sprint to define useful experiments, refine learnings, and turn them into strategic direction.

My specialty is separating signal from noise, and turning an idea into an actionable plan. In my recent work with AI transformation, a common organizational journey has emerged:

  • Opportunity assessment: Where can acceleration deliver business value while mitigating the risk of the unpredictable technology? What are our key use cases?
  • Tooling review: What technologies do we already have in place that offer starting points for integration? What tools are being deployed in the market towards our use cases? What will work within our safety and ethics considerations as an org?
  • Experimentation: Try some stuff out. See where you find traction. Make small experiments that prove out ideas. Refine your promptcraft. Iterate rapidly.
  • Pilot: Integrate new tooling into your workflows in one narrow, controllable context. Keep refining, keep capturing learnings.
  • Upskilling: Leverage learnings from the pilot to deliver a core skillset across your team.
  • Rollout: Deploy new workflows across new work streams, learning as you go.

If these issues sound familiar to you because you’re already facing them, I can help you get answers you can stand behind and follow through on. If these questions leave you wondering where to start, I can help with that too.

Wherever you find yourself on the journey, I have offerings and approaches to meet your needs. It all begins with my free one-hour strategy consultation, which you can book right now.